Electronic online store operation specialist

Ponti·Wholesale / Retail

ContractFull Time
HK work permit required
1 to 3 yrs exp
Higher Diploma or Associate Degree
More than 8 hours/day, 5 days per week
HK $15K-23K/Month
Job Highlights
熟悉Shopify、Shopline操作
懂HKTV MALL
需具備設計經驗,熟Photoshop/Canva
Job benefits
Extra Medical Insurance
Job Description

Job Responsibilities

  • Handling customer orders, including order confirmation, shipping arrangements and logistics tracking, to improve delivery efficiency and accuracy.

  • Manage product inventory, conduct regular inventory counts and data updates to avoid stockouts or overselling.

  • Provide real-time online customer support, respond to customer inquiries, and solve problems encountered during the shopping process.

  • Execute post-purchase service processes, including handling returns and exchanges, complaint resolution, and customer satisfaction follow-up.

Work requirements

  • Applicants with a college degree or above, business or related fields are preferred.

  • Familiar with mainstream e-commerce platforms (such as Shopify, Shopline), those with actual operation experience are preferred.

  • Understand HKTV MALL better.

  • Designers with experience and those who understand Photoshop/Canva.

  • Have basic computer skills, able to use Excel and other office software fluently for data processing and report creation.

  • Active and positive work attitude, sense of responsibility and team spirit, able to adapt to light overtime and shift arrangements.

View more
Business Strategy
Affiliate Marketing
B2C Marketing
Cantonese
English
Mandarin
Sonia Fung
Ponti·人力資源管主任
Active recently
Company Overview
Similar jobs
Ponti
熟悉Shopify、Shopline操作經驗
懂HKTV MALL
有設計經驗,懂Photoshop/Canva
$60-70/H
Hellobaby
Experience in 3C consumer electronics category preferred
Proficient in Amazon Seller Central
At least 1 year of independent operation experience on Amazon
$16K-21K/M
紫焱香港
精通Amazon、Shopify等平台
英語流利,小語種優先
3年以上海外電商經驗
$20K-25K/M
嘉霖國際
全面負責多平台運營
策劃行銷活動提升轉化率
深度數據分析與業務洞察
$18K-25K/M
Quick reply
Part Time
盈家中古
$8K-18K/M
Be careful
Don’t provide your bank or credit card details when applying for jobs.
Save