Customer Relations Ambassador Customer Service Ambassador (Full-time)

城覓(香港)有限公司·Food and Beverage / Catering

HK work permit required
1 to 3 yrs exp
Diploma of Secondary School
Long / short work week rotation, Rotating shifts
HK $16K-17K/Month
Job Highlights
12 days of paid annual leave, marriage leave, compassionate leave
Secondary 5 or DSE qualification or above
Medical plan provided, free meals for employees
Job benefits
Free duty meal
Compassionate leave
Marriage leave
Extra Medical Insurance
Job Description

Job Responsibilities & Responsibilities:

Responsible for customer service in the lobby and restaurant operations area

Assist customers in using self-service kiosks and pre-ordering services to enhance their dining experience

Interact with customers and introduce new products and brand activities to guests

Proactively provide assistance and answer customer inquiries, understand customer satisfaction with products or restaurant services

Assist the branch manager in handling simple administrative work

Daily 9 hours work, monthly 6 days off, 12 days of paid annual leave

Requirements:

Grade Five or above DSE qualification

Excellent communication skills and customer service awareness, with a genuine passion for the restaurant industry

Active and positive, cheerful and polite, and friendly and affectionate

Team player, responsible

View more
Teamwork
strong communication and interpersonal skills
Complaint Handling
Self Service
Cantonese
English
Mandarin
Peter Cheng
City Seek (Hong Kong) Limited·Customer Relations Coordinator
1/1
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