Customer Relationship Manager

Provide exceptional customer service and support to our retail banking customers
Proactively identify customer needs and goals, and recommend suitable financial products and services to meet their requirements
Manage a portfolio of customer accounts, monitor their activities, and address any issues or concerns in a timely manner
Maintain up-to-date knowledge of our product and service offerings, as well as industry regulations and trends
Collaborate with cross-functional teams to ensure a seamless customer experience
Achieve individual and team sales targets through effective customer relationship management