Floor receptionist

Floor receptionist

Job Responsibilities

• Responsible for customer reception in the lobby and public areas, providing professional, friendly and immediate service support.

• Handle visitor registration, inquiries, and guidance to ensure a smooth and orderly entry and exit process.

• Assist in maintaining floor cleanliness and order, regularly inspect public areas, and ensure the environment meets the service standard.

• Support the department's needs, assist in event reception, document delivery, telephone transfer and other temporary assigned tasks.

Work requirements

• Have good communication skills, be able to clearly communicate with others in Cantonese and Mandarin; those who understand basic English will be given priority.

• Appearance is clean, attitude is proactive, and service awareness and adaptability to high-speed service environment.

• Must accept shift arrangements, with daily working hours from 9 am to 11 pm, covering Monday to Sunday and public holidays.

• Must hold a valid Hong Kong work visa and be willing to cooperate with the employer in the relevant visa application procedures.

Benefits

• Monthly salary range is from HKD 15,000 to 18,000, depending on actual performance and job responsibilities.

• Enjoy 14 paid annual leave days, as well as statutory public holidays and Chinese traditional festival holidays according to Hong Kong law.

• Provide transportation allowance, meal allowance, and overtime allowance to ensure that employees’ daily commuting and dining needs are effectively supported.

• Establish an extra allowance plan, covering personal development and living assistance, to enhance overall employment security and stability.

• Provide free meals to employees and set up an education allowance to encourage continuous study and professional skills improvement.