Development & Membership Officer

Responsibilities:

Development & Membership support (70%)

· Process, maintain and manage membership databases, ensuring all records are current and accurate. Prepare periodic reports;

· Work with team members to maximize membership & development opportunities; provide support for the implementation of fundraising campaigns and special events;

· Promote membership programs to interested individuals and organizations;

· Assist with member communication activities (ie: Email Campaigns) and tracking membership statistics

· Work with automation platforms to efficiently input and track data;

· Handle membership enquires and complaints, provide customer service and support to members, responsible for registration of new members and renewals;

· Coordinate membership & development events;

· Other ad-hoc duties as assigned.

Management office support (30%)

· Provide discreet personal assistance and secretarial support to President

· Manage daily schedules and calendar management

· Coordinate with external parties and inter-departments for high level events/programs follow-up

· Handle correspondence, memorandum and confidential documents

· Other ad-hoc duties as assigned.

Requirements:

· A bachelor’s degree from a recognized university; with minimum 1-2 years relevant experience preferred

· Excellent command of written and spoken English and Chinese including Cantonese and Putonghua;

· A good team player with an eye for detail, and an ability to multi-task in a fast paced, dynamic environment;

· Motivated and resourceful with a can-do attitude;

· A self-starter who is committed, pro-active, possesses strong problem-solving skills, and can work under pressure;

· Flexibility regarding schedule as many programs are held in the evenings or on weekends;

· Proficiency in MS Office (Word, Excel, PowerPoint) and Chinese Word, Photoshop; experience in database operation and data management;

· Less experience will be considered as Assistant Development & Membership Officer.