Customer Service Coordinator (customer assistant)

DCL Communication Limited·IT / E-Business

Full Time

Kwun Tong

HK Residents Only

No experience limit

No degree required

5 days per week, Fixed

HK $14K-20K/Month

Job benefits

Compassionate leave

Marriage leave

Bank holidays

Extra Medical Insurance

Job Description

Core Responsibilities

· Handle repeat quotation, renewal contract, Service Level Agreement from time to time in customer service team

· Data input and follow up cases at CRM system

· Follow up the contract renewal arrangement via phone

· Coordinate with internal parties including engineering, sales, and logistics to ensure seamless service or order execution

Qualifications & Requirement

· Experience or fresh graduates of associate degree, diploma holder will also be considered

· Good organization skills, attention to detail, and proactive

· Good command of written and spoken Mandarin, English is an advantage

· Microsoft Word, Excel

After Sales Support

Customer Service

Quotation

Administrative Support

Problem Solving

Cantonese

崔小姐

DCL Communication Limited·HR

Active recently

Company Overview

DCL Communication Limited

IT / E-Business

Founded in 1992, DCL is a professional IT infrastructure solution provider in Hong Kong, Macau and Singapore. We specialize in providing E & M and IT infrastructure solutions to financial service industry, public utility, retail, manufacturing and other enterprises across the region. In recent years, DCL has diversified its direction to focusing on product research and development due to the global trend and market situation. Our invention of all-in-one datacenter solution, iDCmini Family has launched. Gradually we have developed a series of environmentally friendly all-in-one datacenter solutions which is suitable for local environment and condition of different industries. For details of our company, please refer to our websites: www.dclapac.com www.idcmini.com

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