Senior Customer Manager

維太格·IT / E-Business

HK work permit required
3 to 5 yrs exp
Bachelor
5 days per week, On-site,Fixed
HK $20K-45K/Month
Job Highlights
香港永久性居民,持有有效香港身份證
3年以上跨境通訊或线上旅遊行业商务项目管理经验
持有PMP认证或通讯行业相关专业资格证书优先
Job benefits
Double Pay
Year-end bonus
Job Description

Responsibilities Scope / Job Responsibilities

1. Responsible for the full cycle management of cross-border communications or online travel-related business projects to ensure timely delivery.

Manage the end-to-end lifecycle of business projects related to cross-border telecommunications or online travel, ensuring on-time project delivery.

2. Interface with Hong Kong and cross-border telecommunications operators, travel platforms and corporate customers, lead business negotiations, contract signing and long-term relationship maintenance, and promote project smooth landing.

Engage with Hong Kong and cross-border telecom operators, travel platforms and corporate clients, lead business negotiations, contract signing and long-term relationship maintenance to drive project success.

3. Collaborate with cross-functional teams such as product development to ensure successful project implementation and ensure project quality and customer satisfaction.

Collaborate with cross-departmental teams such as product research and development to facilitate smooth project implementation, and ensure project quality and customer satisfaction.

4. Collect and analyze industry information and market insights, output feasible optimization suggestions, and provide support for the company's business strategy planning.

Gather and analyze industry information and market insights, provide actionable optimization recommendations to support the company’s business strategic planning.

5. Standardize the compilation, sorting and management of all project-related documents and data.

Prepare, sort out and manage all project-related documents and files in a standardized manner.

Entry Requirements / Job Requirements

1. Hong Kong permanent resident, holding a valid Hong Kong identity card, can work full-time in Hong Kong; marketing, international business and other related professions, bachelor's degree or above.

Hong Kong Permanent Resident with a valid HK ID, eligible for full-time work in Hong Kong; Bachelor’s degree or above in Marketing, International Business or related fields.

3+ years of proven business project management experience in cross-border telecommunications or online travel industry; familiarity with Hong Kong’s relevant market operation models is highly preferred.

Fluent in Cantonese, English and Mandarin (spoken and written), capable of independently liaising with clients and partners in Greater China and overseas markets.

4. Have excellent project management skills (PMP certification holders are preferred), excellent business negotiation and cross-departmental coordination abilities.

Strong project management capabilities (PMP certification is highly preferred), with excellent business negotiation and cross-departmental coordination skills.

5. Able to adapt to cross-regional collaboration mode, familiar with the use of Microsoft Office office software, and with solid skills in English business writing.

Adaptable to cross-regional collaboration, proficient in Microsoft Office software, and with solid ability to prepare English business documents.

Priority conditions / Preferred Qualifications

1. Hold a PMP certification or a communication industry-related professional qualification certificate.

HoldPMP certification or relevant professional qualifications in the telecommunications industry.

2. Have practical experience or relevant resource network for cooperation with Hong Kong local telecommunication operators.

Have practical experience or resource networks in cooperation with local telecom operators in Hong Kong.

3. Have project management experience in cross-border communications, satellite communications, enterprise IoT or online travel platform cooperation projects.

Have project management experience in cross-border communications, satellite communications, enterprise IoT or online travel platform cooperation projects.

View more
Sales
Sales Development
Good communication skill
Business Objects
Client Relationship
Cantonese
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Maria zhao
Vitag·senior hrms manager
Company Overview
Beijing Vastiger Technology Co., Ltd. (Vastiger for short) was founded in 2015, with its headquarters in Singapore and offices across multiple global regions to cover worldwide operations. As a world-leading outbound communication and travel retail marketing service provider, Vastiger’s core brand is "Billion Connect" — we specialize in outbound communication and destination value-added services, and have become an industry benchmark through technological innovation and resource advantages.
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