Senior Customer Manager

Updated 3 months ago

Sham Shui Po,Cheung Sha Wan

Work visa required

No experience limit

No degree required

Salary negotiable

Full Time

9.0 hrs/day, 5 days/wk

HK $25K-40K/Month

Job benefits

5-day week

Transportation allowance

PRC holidays

Competitive pay

Job Description

1. Responsible for industry customer development and maintenance, in-depth mining of industry customers in digital transformation, digital marketing, SCRM, CDP, MA, customer interaction and operation and sales performance improvement;

3. Regularly visit target customers, develop reasonable sales strategies, and be responsible for end-to-end customer communication, business demonstration, requirement clarification, business model, project bidding, business negotiation and contract signing;

4. Maintain good business relations with major customers, timely update company product information, and communicate corporate and brand culture;

5. Collect and analyze target customer needs, timely connect with company products and R&D departments, and drive company product upgrades and updates;

6. Establish a diversified business partner architecture and system, and form a long-term and mutually trusting good cooperative relationship.

CRM Sales

International Business

Spoken English

Software as a Service (SaaS)

English

Mandarin

HR sasan

Marketingforce (HongKong) Limited·HR

Company Overview

Marketingforce (HongKong) Limited

IT / E-Business

Core business SaaS software service: including online advertising solutions (account management, traffic purchase, advertising distribution) and sales of SaaS products, with a gross margin of 87.7% in 2023. &zwnj; AI Smart Body Central Platform: Self-developed AI-Agent technology (such as AI foreign trade digital employee Eva) drives gross margin to 90%. &zwnj; Financial and market performance 2024 revenue of 15.59 billion yuan, net profit of -8.77 billion yuan, and P/B ratio of 16.071. 2025 Q3 AI SaaS revenue grew by 45%, and the gross revenue of precise marketing services increased by 37%. &zwnj; 1563 employees (May 2025), market value of HKD 112.12 billion (May 2025). Technology and products Marketingforce platform: covering six intelligent marketing modules such as content, advertising, and promotion. &zwnj; T Cloud: B2B enterprise cloud marketing management system, integrating CRM, CMS, etc. functions. AI Agentforce Platform: 1.0 and 2.0 versions have been deployed, serving 5518 enterprises. &zwnj; Strategic layout Regional cooperation: The Nanchang Municipal Government promotes the regional headquarters to settle down, forming a Shanghai-Nanchang-Wuhan trilateral cooperation. Industry coverage: Deepen consumption retail, automotive, medical and other core fields, and add Walmart, L'Oreal and other KA customers.

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