CRM Consultant - Microsoft Dynamics

<p><strong>Job description</strong></p><p>ACW Solutions Ltd. is a leading Microsoft Dynamics partner in the Asia Pacific region, renowned for our expertise and commitment to customer satisfaction. As we continue to grow and expand, we are actively seeking talented individuals to join our team.</p><p>If you are a high-calibre professional who excels in your field, we encourage you to explore the career opportunities available at ACW Solutions Ltd. We are passionate about technology and thrive in a dynamic environment that values innovation. By joining our team, you will have the opportunity to make a significant impact and contribute your expertise to our ongoing success.</p><p>At ACW Solutions Ltd., we are dedicated to providing exceptional IT solutions to our clients. We believe in driving innovation and remaining at the forefront of industry advancements. If you share our passion and are ready to be part of a team committed to excellence, we would be delighted to hear from you.</p><p>Take the next step in your career and join ACW Solutions Ltd. Together, we can create a brighter future through technology.</p><p><strong>Job Descriptions:</strong></p><ul><li>Collaborate with clients to gather and analyze business requirements for CRM system implementation</li><li>Customize and configure the CRM system to meet client-specific needs.</li><li>Conduct system testing and troubleshoot any issues or bugs</li><li>Provide training and support to end-users on how to effectively use the CRM system</li><li>Collaborate with cross-functional teams to integrate the CRM software with other business systems</li><li>Assist in data migration and system upgrades</li><li>Stay updated on industry trends and best practices related to Cloud solution</li></ul><p><strong></strong></p><p><strong>Required Skills and Qualifications:</strong></p><ul><li>Degree / Higher Diploma in Information Systems / Computer Science / IT / Business / Accounting or equivalent</li><li>Knowledge in CRM / ERP / BI / reporting solutions such as: Dynamics 365 CRM, Finance & Operation, Business Central, Salesforce, SAP, Oracle NetSuite and Epicor will be an advantage</li><li>Familiar with Salesforce Automation, Loyalty, Service Management knowledge is a must</li><li>Strong communication and interpersonal skills</li><li>Ability to manage multiple projects and prioritize tasks effectively</li><li>Good at handling customer enquiry with good sense of business acumen and teamwork mindset</li><li>Eager to learn new products and solutions</li><li>Good command of written and spoken English, Mandarin and Cantonese</li><li>Fresh Grad and Less experience will be considered as Associate Consultant</li></ul><p></p><p><strong>Compensation and Benefits:</strong></p><p>· Competitive base salary with incentive potential</p><p>· 5-day work week</p><p>· Excellent career development opportunities</p><p>· MPF (Mandatory Provident Fund) and medical insurance coverage</p><p>· Opportunity to explore Microsoft ERP, BI and Workflow products</p><p>· Regional and global exposure</p><p>· On-the-job training to enhance skills and knowledge</p><p><strong>Job summary</strong>ERP & CRM</p><p><strong>Key selling points</strong></p><ul><li>Attractive Basic + Incentive</li><li>Fresh Grad Welcome</li></ul>