About NaxosNaxos, a contemporary sky club.Inspired by the Aegean Sea, Naxos Island, Apollo Temple's Portara Stone Door - light passes through the door, people pass through the door, and daily life becomes a ritual.
We are in Central, with Cocktail Bar as the core, Small Plates as the complement, serving urban entrepreneurs, artists, and thinkers. The design language is
Dark Luxe × Aegean——Aubergine, Aegean Midnight Blue, Verde Alpi, Champagne Gold, paired with Calacatta Viola, Honey Onyx, Travertine, and same-layer lighting.
This is not a bar or a restaurant. This is members' second living room.
What does this position do?We look
Floor service staffJoin the Naxos opening team and serve members every night. Your job is not as simple as "bringing a cup and serving food" — you need to understand the rhythm, taste, and mood of each member and then respond in just the right way.
In Naxos, a drink, a seating, and a clearing of the table are all small rituals that cross the Portara. Your actions must be worthy of this atmosphere.
You will create every beautiful evening for your members with your team.Job Responsibilities
Member reception (30%)
• Member attendance: Confirm identity, store items, and seat
• Remember regular customers’ preferences (seats, drinks, atmosphere)
• Accompanying members’ friends on their first visit, make appropriate introductions
• Respond to sudden changes: VIP arrival, members need to maintain a distance, privacy handling
Ordering and serving food (30%)
• Familiar with Cocktail Menu and Small Plates
• Take orders, place orders, and serve food on traystands
• Communication with Bar and kitchen (speed, special requests, allergies)
• Process wine service, glassware, and cup exchange
Observe the same rhythm (20%)
• Observe member status: when to refill drinks, when not to disturb
• Observe the dynamics between members: when to split up, when to help introduce
• Help Cocktail Artistic Director communicate customer feedback
The person we are looking for
Necessary conditions
• More than 1 year of service industry experience (restaurants, bars, hotels, Lounges are all acceptable)
• Fluent in Cantonese, able to have daily conversations in English (members are mainly bilingual in Chinese and English)
• Neat appearance, friendly, and full of energy
• Hong Kong legal work identity
Prioritization
• Learn the basics of Cocktail (if you don't know, we will teach you, and if you know, you will be able to start quickly)
• Identify wine service or champagne service
Benefits
• Basic salary HK$16,000–22,000 (depending on experience)
• 12 days of annual leave + public holidays
• Tips are split (member tips are fully averaged)
Promotion path: Floor Staff → Senior Floor Staff / Captain → Floor Manager
Questions that will be asked in the interview
1. Tell me about a customer you have served - why do you remember him/her?
2. How do you differentiate between serving "regulars" and "new customers"?
3. If member A does not want to be seen by member B, how would you handle it?
4. Which restaurant/bar/hotel do you appreciate the most for its service? Why?
Recruitment process
1. Written screening (look at CV)
2. Interview 1 (30 minutes): Situational questions + past experiences
3. Interview 2 (30 minutes): Discuss with Operations Manager the management layer's expectations
4. Pay for a trial shift (2 actual shifts, watching service actions and rhythm)
