Software Development engineer

億迅中國有限公司·Telecommunication

Replied to 14 talents in 7 days
HK Residents Only
No experience limit
Higher Diploma or Associate Degree
5 days per week, Fixed
HK $18K-26K/Month
Job Highlights
Year-end bonus provided
Job benefits
Year-end bonus
Job Description

The job role:

· To develop user application with digital and voice contact channels, bases on user requirement,

· Collect business user requirement and translate to data flow and logic flow;

· Develop integration interfaces to customer specific back-end applications, using RESTful API and JSON responses and XML,

· Understand and analyse project manager or customer requirements and business logic and produce user requirement documentation, test plan and training documents,

· Draft test plan and integration plan for validation of resulting products,

· Set up and configure cloud-based applications for project delivery purpose;

· Work with all team members to jointly integrate and test different modules of customer applications.

· Support customer by phone, e-mail, or on-site for post-sales maintenance and support

· Setup lab and development environment using Windows, Linux and any opensource tools when required

Skill and experience requirement:

· Diploma, Higher Diploma or higher academic qualification in computing study, information technology, or engineering or relevant disciplines;

· Candidates without relevant academic qualification but with relevant working experience would also be considered;

· More than 2 year working experience in IT field, candidates with less experience such as part-time/internship will also be considered as junior position;

· Knowledge or experience in java, javascript coding and SQL language, IDE tools such as Eclipse

· Voice communication/VoIP knowledge will be an added advantage

· Experience in development of backend interfaces using webhook, web socket;

· Installation/configuration/troubleshooting experience in Windows or Linux is a plus so that the job role could work more independently;

· Knowledge in TCP/IP protocol suite such as DNS, HTTP, TLS is a plus;

· Fluent in English, Cantonese. Mandarin is a plus;

View more
Business Process Analysis
Project Analysis
JIRA
Cantonese
English
Mandarin
Wong Miss
Easun China Limited·負責人
Active today
Company Overview
eSOON China Limited (eSOON China Limited), since its establishment in 1999, has been dedicated to the call center field, serving financial services, Internet companies, manufacturing and other industries. This company provides multimedia, intelligent, cloud-based contact center solutions, including contact center, cloud contact center, and voice applications. eSOON closely collaborates with Genesys, Verint, AudioCodes, etc. to develop video, social media, AI, and big data-based contact center solutions to achieve a SaaS cloud service structure, support full business access, and a highly open and integrated contact platform. It has branches in Beijing, Shanghai, Guangzhou, Shenzhen, Hong Kong, Fuzhou, and Changzhou, with local R&D teams, continuous innovation, and dedicated to the call center field for 22 years, with multiple self-developed products and copyright certificates. In addition, eSOON is committed to providing customers with computer application software, programming software, and internal talent training software, etc. Customized solution, including multimedia interaction center, video intelligent unified platform, labor resources optimization management, intelligent maintenance and operation, intelligent customer service, etc. Industry solutions to enhance customer experience and competitiveness. eSOON China Limited, established since 1999, has been dedicated to the call center industry, serving various sectors including financial services, internet enterprises, manufacturing, and more. This company provides multi-media, intelligent, cloud service solutions including contact centers, cloud contact centers, voice applications. eSOON collaborates closely with companies like Genesys, Verint, AudioCodes, developing contact center solutions based on video, social media, AI, big data, achieving SaaS cloud service structure, supporting fully integrated contact platforms for all business access with high openness. It has branches in Beijing, Shanghai, Guangzhou, Shenzhen, Hong Kong, Fuzhou, and Changzhou, equipped with local R&D teams, continuously innovating, focusing on the call center field for over 22 years, owning multiple self-developed products and copyright certificates. Furthermore, eSOON is committed to providing customized solutions such as computer application software, program software, enterprise internal talent training software, including multimedia interactive centers, video intelligent unified platform, labor resource optimization management, smart operation maintenance operations, intelligent customer service, etc., aiming to enhance customer experience and competitiveness.
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