Front Desk Receptionist

Front Desk Receptionist
Job Responsibilities

• Responsible for welcoming, registering and guiding guests upon arrival, providing professional and friendly first-line service, and showcasing our corporate image and service level

• Handling phone inquiries, emails and faxes, accurately recording and forwarding them to relevant departments, ensuring timely and error-free information transfer

• Manage front desk daily affairs, including file archiving, office supplies replenishment, meeting room reservation and coordination, and basic administrative support

• Assist the team in completing holiday decorations, activity support, and other temporary assignments related to guest services

Work requirements

• Have good Cantonese and Mandarin communication skills, clear pronunciation, fluent expression, and the confidence to cope with different background guests

• Appearance is neat and tidy, attitude is polite and proactive, and excellent service awareness and emotional management skills are possessed, which can maintain professional performance under high pressure

• Have basic computer operating skills, familiar with Microsoft Office (Word, Excel, Outlook) and common office equipment operations

• No specific academic qualifications or industry experience is required; those with hotel, office building or high-end retail experience are preferred.

• Must hold a valid Hong Kong work visa or relevant qualifications, or accept assistance from the employer in processing related visa procedures

Benefits

• Monthly salary range from HKD$19,000 to $29,000, depending on personal ability, experience and performance, with a competitive salary structure in the market

• Provide transportation allowance to reduce daily commuting burden between work and home

• Enjoy flexible bonuses based on the company's annual operating performance and personal work evaluation results, which motivate continuous contributions

• Daily provide free meals to employees, take care of their daily dietary needs, and create a caring and considerate work atmosphere

Work details

• Working hours: 9 am to 6 pm daily, 5 days a week (Monday to Friday), without rotating night shifts or weekend duty

• Working location: Core commercial area of Kowloon, convenient transportation, near the MTR station and many bus routes