Junior Pain Management Consultant / Primary Pain Management Consultant
[Job Overview / Job Description]
[Main Responsibilities / Main Responsibilities]
1. Actively introduce and sell various pain treatment solutions and services provided by the center to customers.
1. Provide a detailed explanation of the treatment process, expected results, and related fees, and answer customer questions.
1. Assist customers with completing their reservations, registration, and payment procedures to ensure a smooth process.
1. Responsible for daily administrative work, including customer data input, file management, and report preparation.
1. Maintain customer relationships, regularly follow up on customer treatment progress and satisfaction. satisfaction.
1. Work closely with the medical team to ensure that customers receive the best possible treatment experience.
[Critical Performance Indicators / Key Performance Indicators]
1. Monthly treatment plan sales target achievement rate.
1. Customer satisfaction score and repeat customer ratio.
1. Document processing and data input accuracy and efficiency.
[Required Skills & Experience / Must-have skills and experience]
1. Have sales or customer service experience, with a basic understanding of the healthcare industry.
1. Excellent communication and interpersonal skills, able to effectively build trust with customers.
1. Familiar with basic computer operations and word processing software (such as Microsoft Office).
1. Priority will be given to those with clinic or medical-related institution work experience.
[Soft Skills / Soft Skills]
1. Empathy and patience, able to understand and respond to customer needs.
1. Proactive, with the ability to solve problems.
1. Good time management and organizational skills.
[Work Environment & Benefits]
We provide a supportive and professional work environment, encouraging team collaboration and personal growth. You will have the opportunity to learn the latest pain management knowledge and receive continuous training and development. We offer competitive salary and benefits and good promotion opportunities.
