Credit Control / Debt Collection Officer

MoneyMonkey 網上私人貸款·Financial Services

HK Residents Only
No experience limit
No degree required
5 days per week, Fixed
HK $15K-23K/Month
Job Highlights
处理逾期帐款的查询
Form 5 or above qualification
1 year or above relevant experience
Job benefits
Year-end bonus
Extra Medical Insurance
Bank holidays
Job Description

Responsibilities:

  • Call and remind overdue customers to handle related overdue payments

  • Monitor loan accounts and take appropriate action on delinquent or problem accounts

  • Coordinate with external collection companies and follow up on case progress regularly

  • Handling overdue account inquiries

  • Perform dunning calls to remind delinquent clients on overdue balances

  • Monitor loan accounts and carry out appropriate action for delinquent or problematic accounts

  • Coordinate with external OCAs to regularly follow up with the outsourced cases

  • Handle enquiries on overdue accounts

Requirements:

  • Second 5 or above

  • 1 year or above relevant experience

  • Have good Chinese and English skills

  • Have good communication skills, and be able to work under pressure

  • Active and hard-working, with a sense of responsibility

  • Form 5 or above qualification

  • 1 year or above relevant experience

  • Proficient in Chinese and English

  • Good communication skills and able to work under pressure

  • Proactive, diligent and responsible

View more
Debt Recovery
Debt Collection
Cantonese
English
Chan Vivian
MoneyMonkey Online Private Loan·HR Manager
Active within 3 days
Company Overview
MoneyMonkey Limited (Lender's license number: 1355/2025) was established in 2016 and is a fintech lending institution that specializes in online private loans. We have a young and dynamic professional team that embraces an innovative and open corporate culture, hoping to break through traditional frameworks and rebuild the industry model with innovative thinking. We need more capable and enthusiastic members to join our big family. If you hope to grow together with a startup, welcome to join us! MoneyMonkey Limited (Money Lender’s License No.: 1355/2025) was established in 2016 as a Fintech money lender that focuses on online personal loan services. We possess a professional team of young and passionate members and embrace open and innovative corporate culture. We aim to break through the stereotypes and rebuild the industry routine with new mindsets. We need more capable and passionate members to join our big family. If you would like to develop and grow yourself with a startup company, please don’t hesitate to join us!
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