1. Provide professional consultation services on academic and immigration identity planning for customers, and tailor personalized solutions based on their background and needs.
2. Responsible for collecting, sorting and reviewing application documents, ensuring that the materials meet the official requirements and are submitted on time.
3. Follow up the customer application progress throughout the process, proactively update the application status, and coordinate and resolve unexpected issues in the process.
4. Serve as the main liaison window for customers, respond promptly to various inquiries, provide policy interpretation and process guidance.
5. Continuously monitor global education system dynamics and immigration policy changes, regularly participate in professional training to enhance business skills.
6. Actively explore potential customers, provide professional study and immigration planning advice, and develop personalized solutions.
Requirements:
1. Language skills:
- Must have fluent Mandarin communication skills
2. Core qualities:
- Excellent cross-cultural communication skills, able to build customer trust relationships
- Have a high sense of responsibility and proactive problem-solving awareness
3. Work style:
- Can efficiently manage multiple task processes, adapting to a fast-paced work environment
- Combine independent work and team collaboration
- Continuous learning passion for insurance education and immigration
Prioritization:
- Familiar with Hong Kong and Macao education/migration policies
- Those with experience in overseas study consultation or immigration document processing
- Holders of the High Talent Pass/Outstanding Talent/IANG visa
- New arrivals and investment immigrants
