Job Responsibilities
1. Currency Exchange: Handle foreign currency cash exchange, exchange rate quotation, and settlement procedures.
2. Remittance Services: Process customer remittance instructions and account crediting.
3. Daily Settlement: Responsible for daily account reconciliation and cash counting.
4. Document Processing: Input transaction data to ensure consistency with department records.
5. Customer Service: Answer customer inquiries about account opening, handle documents required for daily account opening, and provide consultations on product information, exchange rates, handling fees, etc.; ensure compliant operations (e.g., anti-money laundering verification).
Job Requirements
1. College degree or above in Business Administration, Hotel Management or related disciplines; candidates with Form 5 education and relevant experience in customer service or front desk operations are also acceptable.
3. 1 year of experience in customer service or teller operations, banking industry is advantages
4. fresh graduates are welcome to apply.Proactive work attitude, customer-centric mindset, and friendly personality.
5·Appropriate appearance, with excellent communication and interpersonal skills.
6·Experience in account opening procedures and document processing is preferred.
7·Able to work independently and possess good team collaboration spirit.
8·Fluent in Cantonese and Mandarin (spoken); proficiency in English is preferred.
Benefits
Bank holidays, product training provided, company medical insurance, staff dinners, other allowances, comprehensive benefits, and excellent career advancement opportunities.
