Product repair and installation technician

Product repair and installation technician
Job Responsibilities

• Responsible for the on-site installation, testing and acceptance of various electronic products of our company, including touch screen display, sound and closed-circuit television, etc., to ensure compliance with technical specifications and customer usage requirements.
• Perform fault diagnosis, part testing and replacement, system calibration, etc. maintenance operations, complete maintenance reports and records according to standard procedures.
• Regularly organize and supplement your personal tool set and commonly used spare parts to ensure that repair materials are complete and in good condition, and register them in and out of the warehouse according to company requirements.
• Participate in internal technical training and new product technical support file learning, continuously improve the understanding and implementation ability of the installation logic and maintenance method of the new model equipment.

Work requirements

• Have secondary five education or above, with electrician's certificate if possible
• Have basic knowledge of closed-circuit television and other closed-circuit television and audio systems
• Have at least two years of actual product installation or repair experience, familiar with the structure and operation principles of common brands such as speakers, televisions, smart home systems, air purifiers, kitchen appliances, etc.
• Have good communication skills and service awareness, be patient in answering customer inquiries, properly handle on-site emergencies, and abide by occupational safety and customer privacy rules.
• Must hold a valid Hong Kong driving license (private car or light truck), be able to drive the company's service vehicle independently, and adapt to a high degree of mobility and the need to travel between different regions.