Field Application Engineer

Posted 3 months ago

Central and Western,Admiralty

1 to 3 years

Higher Diploma or Associate Degree

Full Time

Salary negotiable

Job Highlights

机器人

无人驾驶

自动驾驶

Job Description

Job Responsibilities<div><br></div><div>1. **Technical support** </div><div> - Provide AI robot and autonomous vehicle technology consulting and support, answering technical questions from customers and internal teams.</div><div> - Process customer feedback, promptly resolve technical issues, and ensure product normal operation.</div><div><br></div><div>2. **System maintenance and update**</div><div> - Participate in the maintenance, upgrade and optimization of AI robots and unmanned vehicle systems, ensuring system performance stability.</div><div> - Regularly check and evaluate the system's operating state, and propose improvement suggestions.</div><div><br></div><div>3. **Documents and training**</div><div> - Write and maintain technical documentation, including user manuals, troubleshooting guides, and training materials.</div><div> - Provide product training to customers and internal employees, enhancing their understanding of AI robots and autonomous driving technology.</div><div><br></div><div>4. **Project support** </div><div> - Participate in the testing of new products, provide technical support and feedback, and ensure that the product meets market demand.</div><div> - Assist the project manager in advancing project progress and ensuring timely delivery of project results.</div><div><br></div><div>6. **Cross-departmental collaboration**</div><div> - Work closely with R&D, product, sales, marketing, etc. departments to ensure effective integration of technical support and product development.</div><div> - Assist the sales team with technical demonstrations and customer negotiations, and enhance customer satisfaction. </div><div><br></div><div>### Job Requirements</div><div><br></div><div>- Computer science, electronic engineering, automation, etc. related professional fields are preferred.</div><div>- Understand AI technology, robotics, and autonomous driving related knowledge.</div><div>- Have good communication skills and team spirit.</div><div>- Priority will be given to those with relevant work experience.</div>

Site Operations

Technical Support

Technical Analysis

Technical Services

Technical Training

Cantonese

Chason Wang

Novautek·CEO

Active recently

Company Overview

Novautek

General Business Services

Novautek Autonomous Driving Limited is an innovative technology company based in Hong Kong, specializing in artificial intelligence and autonomous driving technology research and application. The company was established in 2023 and is a subsidiary of Applied Development Holdings Limited, with stock code 519.HK. Novautek is committed to solving the pain points of traditional industries, specializing in the research and development of a series of autonomous driving construction robot products, with a product range covering patrol and inspection, cleaning and sanitation, logistics and transportation, engineering and construction, intelligent warehousing and professional services, etc. The company has strong technical research and development capabilities, product commercialization and high-quality after-sales service, and actively expands the global market, plans to cooperate with international organizations to develop innovative products that meet global demand. Novautek's products include patrol and inspection robots, cleaning robots, autonomous driving delivery vehicles and autonomous driving logistics vehicles, etc., which are applicable to cleaning, security and logistics, etc. various scenes. Novautek Autonomous Driving Limited, an innovative technology company based in Hong Kong, specializes in the development and application of artificial intelligence and autonomous driving technologies. Established in 2023 as a subsidiary of Applied Development Holdings Limited with stock code 519.HK, Novautek is dedicated to addressing pain points in traditional industries by researching and developing a series of autonomous construction robot products. Its product range covers patrol inspection, cleaning services, logistics transportation, engineering construction, smart warehousing, and professional service sectors. The company boasts strong technological research capabilities, commercialization of its products, and high-quality after-sales services, actively expanding into global markets with plans to collaborate with international organizations to develop innovative products that meet global demands. Novautek's product portfolio includes patrol inspection robots, cleaning robots, autonomous delivery vehicles, and autonomous logistics vehicles, applicable in various scenarios such as cleaning, security, and logistics.

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